Relevant guidance on Hongkong DHL blacklist (to customers)
1.什么叫黑名单?
1 what is the blacklist?
黑名单主要是指涉及寄运侵權 / 仿牌物品/ 隱瞞申報（低报）/ 問題電池物品/ 違禁品貨件等，DHL会将其货件涉及到以上情况的发件人列入黑名单。
Blacklist is mainly refers to the delivery of goods infringing / imitation brand / hide declaration (low daily) / battery / contraband goods shipments, shipments of DHL will be related to the above sender blacklist.
2.黑名单造成的后果有哪些?
What are the consequences of the 2 black list?
1） 香港DHL拒绝收货，直接退回
1) Hongkong DHL rejected the goods, direct return
2） 清关受影响，清不了关退回
2) clearance affected, can not clear off back
3） 产生罚款，并要求重新按正确的申报。
3) produced a fine, and again in the correct declaration.
3.怎样避免发件人信息列入黑名单的？
3 how to avoid the sender information included in the blacklist?
1）如是以个人名义寄运的货件的，只有发件人名，LABEL上不能将发件公司名以“.”代替，请在发件公司名和发件人处都打上发件人名。
1) is in the name of a person sending the goods, only a name, LABEL will not be sent to the company name "." instead, please send a company name and the sender are marked with a name.
2）如是以个人名义收件的，只有收件人名的，请LABEL上不要将收件公司名以“.”代替，请在收件公司名和收件名处都打上收件人名。
2) is in the name of the individual recipients, only the recipient name, please don't LABEL your company name to "." instead, please in your company name and the recipient name are marked with recipient names.
3）请不要用特别显眼的虚假的发件人资料制单，比如：ABCDEF，或是12345等这些肉眼一看就是虚假发件人信息。
3) please don't use particularly conspicuous false data sender documents making, such as: ABCDEF, or 12345 such as the naked eye is false information sender.
4）如每票件要用同一发件人信息制单的，建议将数量控制在3-5票。
4) as per ticket to the same sender information system, proposed quantity control in 3-5 ticket.
5）不要用之前有被海关列入黑名单的发件人的历史数据。
5) do not use historical data before have been blacklisted from the customs.
4.客户发件人信息指引:
4 customer sender information guide:
1） 客户交货我司,必须要在运单的发件人处将发件人信息写上,我司收到货件,按客户运单上面的发件人信息制单.
1) our customer delivery, must be in the sender will write the sender information on the waybill, we receive shipments, according to the sender information making customer waybill above.
2） 如客户运单上面无发件人信息,但是发票上面有发件人信息,我司将以发票上面的发件人信息进行制单.
2) if the sender information customer waybill above, but the invoice in a sender information, we will make to the sender information on the receipt.
3） 如发票,运单上面都有发件人信息,我司将以运单上面的发件人信息进行制单.
3) such as invoices, waybill are above the sender information, we will make to the sender information waybill above.
4） 如客户发票和运单上面都没有发件人信息,由我司自行设置发件人信息.所产生的提货费用,客户均需要无条件支付.
4) if the customer invoice and waybill are not above the sender information, by our set. The sender information generated by delivery costs, customers are required to pay unconditionally.
5） 客户预报上面的发件人信息与发票上面的发件人信息不一致，并发票上面的发件人信息是属于黑名单，应该通知客户确认。
5) the sender information sender information and customer forecast above invoice is not consistent, and the sender information is above the invoice belongs to the blacklist, should inform the customer to confirm.
5. 如何更新系统的黑名单数据？
How to update the data of the 5 black list system?
我司一接到DHL的黑名单资料会马上通知到操作同事，操作同事将黑名单资料导入系统进行受限。
Our company received the DHL blacklist data will immediately notify the operation to colleagues, colleagues will blacklist data into the operating system limited.
目前：自行打单客户：是实时进行更新的，不需要重启服务器或是刷新系统，系统即刻马上更新。
At present: to play a single customer: is updated in real time, without the need to restart the server or refresh the system, the system immediately updated immediately.
