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Major express delivery performance standards and additional fees regulations and standards

2015/5/12 22:31:54 Click:3095
 

DHL

一、DHL标准附加费及相关规定

DHL, a standard surcharge and related regulations

① 燃油附加费:报价不含燃油附加费,每月依DHL官方网上公布为准!

The fuel surcharge price: excluding fuel surcharges, monthly announcement according to DHL official website!

② 偏远附加费:计RMB3.6/KG*燃油,最低收费 RMB180/票*燃油;(如地址属偏远,可根据邮编向DHL查证)

The remote meter fuel surcharge: RMB3.6/KG*, minimum charge RMB180/ ticket * (such as fuel; address is remote, according to the DHL verification code)

③ 关税预付手续费:计RMB125.0/票;(当地有可能产生目的地关税、附加费、较复杂的海关清关费等,

The tariff prepaid fee: RMB125.0/ tickets; (local may produce customs clearance fee, destination tariff surcharge, more complex etc.,

如更改为预付或选择了关税预付则会向寄件人收取。

If the change to the prepaid or choose tariff prepaid will charge to the sender.

④ 超重附加费:计RMB200.0/票*燃油;(凡是单件长度超出120厘米或单件超过69公斤的货件,收取附加费)

The Overweight Surcharge: RMB200.0/ ticket * fuel; (length beyond any single shipment, 120 cm or more than 69 kilograms of single surcharge)

⑤ 申报保险费:DHL-HK:费率计1%,最低100RMB/票;DHL-MO费率2%,最低消费RMB100/票;

The insurance fee: DHL-HK: rate 1%, the lowest 100RMB/ ticket; DHL-MO rate of 2%, the lowest consumption of RMB100/ ticket;

对于每票超过RMB777元的货件,可选择声明价值服务的额外保护,使您的货物免受遗失或损坏的风险。

For shipments of more than RMB777 yuan per ticket, additional protection may choose to declare the value of service, make your goods against the risk of loss or damage.

货值每增加RMB777元将按人民币3.2元收取费用,即申报保险费。

The value of every RMB777 yuan to 3.2 yuan fee, insurance fee is declared.

二、注意事项及赔偿条例

Two, matters needing attention and Compensation Ordinance

1、 不承运的物品包括:仿牌, 液体, 粉末, 食品, 鲜货, 药品, 腐蚀性物品, 易燃易爆军火武器等违禁品;

1, do not carry items include: imitation board, liquid, powder, food, food, medicine, corrosive, flammable and explosive weapons and other contraband;

谎报、夹带或严禁冲货行为,如因上述行为造成海关对货物进行扣仓或没收等处罚而产生的货款、罚款、仓租、

False, or prohibited goods at entrainment behavior, such as customs buckle positions or confiscation of goods and payment penalties, fines, storage charges caused by the behavior,

及连带损失,责任自负!

The joint responsibility and loss!

2、 易碎品请客户自行包装好,否则破碎后我司概不负责,货物运转中若发生丢失、破碎,赔偿按国际惯例赔偿,不超过

2, fragile goods please customers own packaging, otherwise we shall not be responsible for the broken goods in operation, if lost, broken, compensation in accordance with international practice, no more than

USD100.0,无论其对发件人的商业效用或特殊价值如何。 超过USD100.0价值,建议购买商业保险。

USD100.0, regardless of the sender's commercial utility or special value to. More than USD100.0 value, recommend the purchase of commercial insurance.

包装一定要好,UPS拒收包装不好的货物,如因为包装不好,出现快件破损,ups转运后,部分遗失或延误等均不予以

The packing must be rejected, UPS packaging not good goods, such as packaging, shipment damage, UPS transport, parts shall not be lost or delayed

赔偿。对于整票快件全部遗失的,我司将根据申报价值进行赔偿,但最高赔偿金额为USD100,运费方面不予赔偿。

Compensation. For the whole shipment all lost, our company will according to the declared value of compensation, but the maximum amount of compensation for the USD100, the freight shall not compensate.

对于价值高的货物,建议自行购买货物。

For high value goods, it is recommended to buy goods.

3、 快件出现破损或遗失等问题,收货人须在签收后48小时内向目的地投诉,目的地服务商得到投诉受理后会

3, when the parcel is damaged or lost, the consignee shall be within 48 hours after receipt of the complaint at the destination, the destination service provider will get complaints

提供Reference?Number。发件代理须凭此Reference Number向我司提出索赔,否则将无法受理;

Reference Number?. A proxy shall by virtue of Reference Number to our claim, otherwise it will not be accepted;

提交索赔时,请同时提供运单和发票;须在快件签收后7天内提交索赔函,并在索赔函上注明上述NO;

Submit a claim, please provide the waybill and invoice; shall within 7 days after receipt of the claim submitted in the express letter, and indicate the NO in claim letter;

货物破损的,须提供货物破损的详细照片(含内,外包装情况以及破损实况);同时须列明遗失或破损快件

The damage to the goods, shall be provided with photos of damaged goods (including packaging, and real situation of damage; at the same time) must specify the lost or damaged items

的品名,型号,数量,单价,总价;

The name, type, quantity, unit price, total price;

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